Twenty years ago today I was at work, and the world was largely as it had always been: sometimes difficult, sometimes easy, sometimes painful, sometimes joyful. As it had always been.
As I worked at my desk I slowly became aware of a general level of commotion coming from our “TV area” (an area nearby where we sometimes met for meetings). The commotion continued, but I knew we had no meetings scheduled that morning. Eventually I got up to see what was going on.
As I approached, it was apparent that most of the department was there; a couple of the guys were standing in the doorway. I rounded the corner and looked in and saw the TV screen just in time to see (a replay of) the second tower falling.
That was my first contact with 9/11. Seeing the second tower fall.